For urgent issues
If you cannot log into your account, verification is blocked, or a transaction stops, first use this channel; usually 3 pieces of information are enough to move things quickly
- Username
- Time problem started
- Device type
If you want quick answers about accounts, login, and the help center, this page will help; many people from Dhaka discuss bKash, Nagad, Rocket first
Start Contact Login
If you cannot log into your account, verification is blocked, or a transaction stops, first use this channel; usually 3 pieces of information are enough to move things quickly
Not all problems are the same; some require quick responses, especially when login or payment steps are stuck mid-process; see the list below
Many users from Dhaka, Chittagong, and Sylhet first send screenshots; if provided, the support team can determine the status in one step
For common questions this is the easiest path; the support center team can understand your problem in a clear message
Logging in from the 7660k App makes notifications and status easy to view; app-based updates can be checked within 2 minutes
FAQ, policies, and general guides together; new users usually resolve most questions with three answers
Even if you don't provide a phone number, tell where the problem is; doing so first saves time
If you have questions about payments, keep information for bKash, Nagad, Rocket separate; if you can answer step by step, support progresses quickly
See Support CenterIf you want to log in again after contact, first Platform Guide See: keeping login, support center, and contact information together makes the next time easier
Open account Login